Impact of Quality System on Financial, Innovation, and Operational Performance of Business Projects in Pakistan SME’s.

Abstract

Quality practices are globally recognized efforts in a relationship to the entities’ financial, Innovational and operational performances in an organization’s project implementation. They help them to determine their levels of satisfaction in all aspects of projects and their systematic approaches adopted. This research work took place to find out the Impact of Quality systems on SMEs’ Business Project Performance: case study for Pakistan. The population for this research was all the small and medium enterprises established in Pakistan. That were sampled with random sampling technique. This research work took place to have investigative descriptive method in design with deductive reasoning approaches. The data was collected with close ended questionnaire and it was analyzed on SPSS 22.0 version. The main findings determined the correlation between quality system and organizational project implementation process with regards to its financial, Innovational and operational performance with some high positive attributions.